Privacy Policy

This Privacy Policy describes how Songiver collects, uses, and protects your personal information when you visit or make a purchase from www.songiver.com (the “Site”).


1. Personal Information We Collect

When you visit the Site or make a purchase, we automatically collect certain information about your device, such as your browser type, IP address, time zone, and installed cookies. We also collect information about the pages or products you view, referring websites or search terms, and how you interact with the Site (“Device Information”).

In addition, we collect the personal information you provide when placing an order, such as your name, email address, billing address, payment details, and the answers you submit to personalize your song (“Order Information”).

“Personal Information” refers to both Device Information and Order Information.


2. How We Use Your Personal Information

We use the information we collect to:

  • Fulfill and deliver your personalized song order

  • Provide customer support and order updates

  • Analyze usage to improve the Site and service

  • Detect and prevent fraudulent activity

  • Send marketing communications if you’ve opted in


3. Sharing Your Personal Information

We only share your personal information with third-party service providers that help us:

  • Operate our website (e.g., ecommerce platforms, analytics providers)

  • Process payments

  • Provide technical or marketing services

We may also disclose your information to comply with legal obligations or to protect our rights.


4. Data Processing and International Transfers

If you reside in the European Union or the United Kingdom, please note that your information may be transferred and processed outside of the EEA, including in the United States or Canada, in accordance with applicable laws.


5. Data Retention

We retain your personal data for as long as necessary to:

  • Deliver the purchased service

  • Comply with legal requirements

  • Resolve disputes

  • Prevent fraud and abuse

You may request deletion of your data by contacting support@songiver.com. We reserve the right to retain certain information if required by law or legitimate interests.


6. Your Rights

If you are a resident of the EU, UK, or California, you have the right to:

  • Access, correct, or delete your data

  • Restrict or object to data processing

  • Receive a portable copy of your data

To exercise these rights, please contact us at support@songiver.com. We may ask you to verify your identity before fulfilling your request.


7. Security

We take appropriate technical and organizational measures to protect your data. However, no online transmission or storage system is 100% secure. While we do our best to safeguard your information, we cannot guarantee absolute security.


8. Cookies and Similar Technologies

We use cookies, log files, pixels, and similar technologies to:

  • Enhance your browsing experience

  • Analyze site interactions

  • Support marketing personalization

You can manage cookies through your browser settings or disable them entirely, although this may affect certain site functions.


9. Behavioral Advertising

We may use your personal information to display targeted advertisements based on your interests and previous interactions with our Site. You can manage or disable personalized advertising through your browser settings or advertising platform preferences.


10. Do Not Track

Our Site currently does not respond to “Do Not Track” signals from your browser.


11. Minors

The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.


12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. In case of significant changes, we will post a notice on the Site. Your continued use of the Site constitutes acceptance of the updated policy.


13. Contact Us

If you have any questions about this Privacy Policy, the Terms of Use, or the practices of the Website, you can contact us at:

Songiver
Email: support@songiver.com